Privacy Policy

1. Introduction

Snack Oasis – Selling Products by Automatic Vending Machines L.L.C. ("Snack Oasis," "we," "us," or "the Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our services.

2. Information We Collect

Information You Provide Directly:

• Contact information (name, email, phone number)
• Company or organization details
• Partnership inquiry details
• Product preferences and feedback

Information Collected Automatically:

• Vending machine usage data (purchase times, products selected, payment methods)
• Device and browser information
• IP address and general location data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information to:

• Operate and improve our smart vending services
• Process transactions and payments
• Provide customer service and technical support
• Analyze usage patterns to improve product selection
• Communicate about services and updates
• Process partnership inquiries
• Comply with legal and regulatory requirements

4. Information Sharing

We may share your information with:

• Service Providers: Payment processors, technology vendors, maintenance companies
• Business Partners: Location owners and distribution partners
• Legal Authorities: When required by law or to protect against fraud
• Professional Service Providers: Accountants, lawyers, and consultants

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Access controls and authentication systems
• Regular security monitoring
• Employee training on privacy and security practices

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. Typically, we retain data for:

• Transaction data: 7 years for accounting compliance
• Contact information: Until you request deletion or become inactive for 3 years
• Website usage data: 1 year for analytics

7. Your Rights

You have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your information
• Request data portability in a machine-readable format
• Withdraw consent at any time

To exercise these rights, please contact us at info@snack-oasis.com

8. Cookies

We use cookies and similar technologies to improve your website experience, analyze usage, and personalize content. You can control cookies through your browser settings.

9. International Transfers

Your personal information is processed in the United Arab Emirates. If you are accessing our services from outside the UAE, your information may be transferred to and processed in the UAE.

10. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected information from a child under 16, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date above.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: